We pride ourselves on the quick despatch of orders. Now almost all of our parcels are being despatched on the date of order due to our large stock holding and fantastic warehouse staff. In conjunction with a next day delivery service, we believe we truly offer a fast service. Please note however orders placed after 2pm may not be shipped the same day. Orders placed over the weekend will be shipped on Monday.
If you require a special delivery or a Saturday delivery, we are more than happy to arrange this via a phone request. Please note that this will usually result in an extra fee to cover the additional courier costs, these can be expensive so please only request if urgently needed.
Please note that we cannot arrange an absolute guaranteed delivery date for an order as the delivery itself is performed by a third party parcel or courier service and, although it is very rare, failures do sometimes occur due to miss-routing of parcels.
APC Courier Service currently offers the best next working day delivery service to mainland UK addresses for our company. However Northern Ireland, Highlands, Isle of Wight and Guernsey cannot be reached with the standard cost of shipping with this service. If you require delivery to these areas, please get in touch and we will do our best to keep the cost of delivery down by finding an alternative method for you. We use this method for large parcels and high value orders. Any orders placed that fall within this method of delivery and are outside the standard delivery zones will be held and we will contact you to arrange an alternative method of delivery.
To confirm, locations deemed to be outside of the standard cost of shipping are as follows: Any location outside of the UK and postcodes starting with; BT1, BT18, PO30, IM, AB37 & AB38, AB41-AB56, FK19-FK21, IV1-IV40, IV52-IV54, IV63, KW1-KW14, PA21-PA40, PH15-PH41, PH49 & PH50, HS, IV41-IV51, KA27 & KA28, KT15-KT17, PA20, PA41-PA78, PH42-PH44, ZE. Please contact us to confirm cost of delivery.
Royal Mail's first class service allows small parcels to be despatched to anywhere in the UK and are often delivered next day, excluding Sundays. We use this method to send all over the UK for small orders as it offers the best service.
Please note that we will select the best delivery method based on weight, size and value of the order. We only use Royal Mail for low value orders, or for shipping small packets to zones outside of the standard delivery zones.
For certain heavy and/or bulky products delivery is only available to customers whose delivery address falls within a 20 mile radius of a Morgans branch.
We can normally get the heavy and/or bulky products to you within 1-3 working days.
The delivery time schedules for heavy/bulky items are subject to driver availability and we may have to wait until we have other deliveries in your area before we can get the products to you.
We will clearly state which products fall within this stipulation & if an order is received by a customer who falls outside this 20 mile radius then although we will always try our best to find a solution, we do reserve the right to cancel the order.